Turn raw feedback into instant insight with real-time voice conversations.
NPS may slip, but teams still don't know which fix will lift the score.
Insights arrive weeks later when it's too late to act.
Customers don't articulate their real pain points in text.
Whysiq turns every voice comment into an actionable why—before the conversation even ends.
Understand the real motivation behind every score, not just the number.
Context-aware follow-ups help you address issues before customers leave.
Zero manual comment sorting with automated AI analysis.
Guest speaks on mobile; Whysiq streams the audio.
Gemini STT + NLP detect language, sentiment, topic, and negative triggers.
When needed, Whysiq asks a laser-focused question to dig deeper.
"The room was nice but the bathroom..."
"Could you tell us what was wrong?"
"The shower wasn't clean and there were hairs on the floor."
Designed to give you deep customer understanding with minimal effort
Handles FR/EN with accents using Gemini backbone with <400 ms lag
UniqueOnly relevant follow-ups, never spam with editable JSON Matrix—no code required
UniqueNPS + follow-up rate tracking with ROI metrics from day one
Encrypted audio with 90-day purge, EU hosting, healthcare compliant
See how we compare to traditional solutions
| Feature | WHYSIQ | Classic Survey Tools | Standard VoC Analytics |
|---|---|---|---|
| Real-time voice collection | Yes | No | Rare (post-call) |
| AI follow-up questions | Yes | No | No |
| Insight during the session | Yes | No | No |
| 1-line JS install | Yes | Medium | Complex |
| Cost per feedback | Low (≤ €0.06) | Varies | High |
more qualified comments vs. text forms
of follow-ups answered → fully actionable
average ROI reached
"With Whysiq we cut bathroom-cleanliness complaints by 30% in two months. The real-time insights allowed us to address issues before they affected our reviews."
Pay only for what you need with our flexible plans
Ideal for 1 location / 5k feedbacks mo
Ideal for 3 locations / 20k feedbacks
Unlimited scale
Everything you need to know about WHYSIQ
Copy-paste one JS snippet or use our mobile SDK. Integration takes less than 5 minutes.
Currently French and English are fully supported, with Spanish in beta. More languages coming soon.
Absolutely. We use EU hosting with AES-256 encryption at rest and full GDPR compliance. Audio is automatically purged after 90 days.
Yes! Our JSON-based trigger matrix allows complete customization of follow-up logic without any coding required.
Start your 14-day free trial today. No credit card required.